Product — Incidents
Keep the evidence, decisions, actions, and follow-up together.
Signal intake and correlation, a command center, on-call and escalation, postmortems and exports.
Signal intake and automatic investigation
Alert investigation rules can launch a task-backed investigation with cooldown and optional approval.
Change correlation
Nearby deploys and similar past incidents surface automatically — 'what changed before this degraded,' answered without anyone running a query.
Incident command center
Impact, a derived timeline, an append-only decision log, stakeholders, and every linked conversation and service — one live command post.
On-call and escalation
Rotations, overrides, multi-step escalation policies, and notification routing resolved live, never from a stale cache.
Postmortems, action items, and exports
A structured, blameless postmortem drafted from the real timeline, with follow-up action items and Markdown/PDF export.
War room
Bring every specialist and every responder into one room, for the incidents that need more than one person.
Some incidents need one person and a runbook. Others need an infrastructure investigator, a log analyst, and a remediation engineer working the same problem at once, with a human running the room — not five separate chats you have to stitch together afterward.
One channel, a real roster
Add the specialists an incident actually needs, seat a human as incident commander, and watch a live budget meter the whole time — new turns stop once a room reaches the cap you set.
Built for a human to step in
A loop-prevention bound pauses the room if agents talk to each other too many times in a row with no human input, and a governed action — the kind that actually touches your infrastructure — still goes through the same approval step every other action does.
A real incident, not a scripted demo: the room’s own investigation converged on a plausible-sounding theory that turned out to be wrong. The transcript, the hypothesis it recorded, and the human’s correction are all still on the record — exactly the kind of oversight a war room is built to make possible, not hide.
The room’s decision log, timeline, and postmortem all feed the same incident record described above — see it end to end in the product tour.