Veirox
Solutions / Alert Investigator
Investigation agent · Read-only by default

Alert Investigator

First-line triage on every alert.

When an alert fires, the Alert Investigator reads system state, correlates with recent changes, ranks blast radius, surfaces the most-likely runbook, and suggests an escalation path. Purely read-only — it never modifies anything — so it's safe to roll out on day one, even in the most regulated environments.

Does this match you?

The safest way to put AI on your alert pipeline.

Good fit if you…

  • Want AI on alerts without giving it execution authority on day one
  • Deal with high alert volume and need first-line triage in seconds
  • Need structured context in Slack before the pager goes off
  • Run in regulated workloads where zero-modification is mandatory
  • Want a stepping stone to full remediation (Auto-Remediator) later

Probably not a fit if you…

  • !Want the agent to actually fix problems — see Auto-Remediator
  • !Have fewer than a handful of alerts per week (low ROI)

Lifecycle

Four stages, pure investigation.

1

Ingest & deduplicate

Alert arrives from any webhook provider. Signature verified, fingerprint computed, fast-path dedup skips noisy repeats within a configurable correlation window.

2

Gather context — read only

Agent pulls recent logs, metric context, traces, dependency health, and recent changes. Only read-only tools allowed — kubectl get, git log, HTTP GETs, SQL EXPLAIN.

3

Write a finding

Structured output: severity classification, blast radius (services/users affected), most-likely cause, linked recent changes, the best-matching runbook from your knowledge base.

4

Notify with context

The finding is posted to Slack/Telegram/email with the full analysis, actionable buttons ("Escalate", "Ack", "Clone to remediator"). Humans walk into a hot alert with structured context, not a raw Prometheus URL.

Sample output

What lands in your Slack.

OP

Veirox · Alert Investigator

#alerts · 3 s ago

P1 · Critical

checkout-api p99 latency > 2s for 4 min

Blast radius

2 downstream services · ~12K active users

Most likely cause

Deploy checkout-api@v2.3.1 38 min ago — changed retry logic

Suggested runbook

"High API latency" · view

Related

3 similar alerts in past 24h · 2 resolved by rollback

Escalate to @sre-oncall Clone to Auto-Remediator Ack

Typical outcomes

Measurable after one week.

<5s

median time from alert arrival to Slack finding

40–60%

reduction in on-call investigation time per alert

0

destructive actions taken — it literally cannot

Getting started

Two-minute setup.

  1. 1Clone the Alert Investigator template at /console/tasks → New from template.
  2. 2Point your AlertManager/Grafana/Datadog webhook at the task's ingest URL.
  3. 3(Optional) Paste your runbooks into the knowledge base for smarter triage.

After comfort: upgrade to Auto-Remediator for approval-gated execution.

Try it on tonight's alerts.

Zero-risk — the agent can't change anything. Just better Slack context when things go wrong.